Babytobreast Ltd is registered with the Information Commissioners Office and in accordance with the new guide to the General Data Protection Regulation (GDPR) due to come into place in May 2018 steps have been taken to further improve the information you have shared with me during consultations.

Additionally, as a member of the Nursing and Midwifery Council (NMC) working as a Registered Midwife I am required to maintain professional standards in all areas of my practice which includes record keeping and the safe storage of my documents. This is clearly covered in the NMC Code of Professional Standards and Behaviour for Nurses and Midwives. 

To explain a bit more here are my responses to the GDPR guidelines: 

• What information is being collected? 

 

In discussion with families about their feeding issues I am privileged to hear details about you and your baby's health, birthing and feeding experience. 

 

I also receive personal information about you/your baby including date of birth, address, phone numbers, email address, NHS Numbers GP details etc. 

 

When providing services I request that clients complete a comprehensive Health Questionnaire and Consent Form before the first treatment. This is updated as needed on future sessions. 

 

I have an on-line system for feedback on my services. 

 

•What if parents/ clients notice there are inaccuracies in the documentation? 

 

If you notice there are any inaccuracies in my documentation, please do contact me at your earliest opportunity on suzanne@babytobreast.com so that I can rectify the detail and send you the updated records. 

 

•Can parents request a copy of the details stored? 

 

You can request to see any detail that I hold about you and your baby. However, remember that as routine I will be writing in your baby's Red Book. It is important that you bring this book with you.

 

• Who is collecting it? 

 

As I work on my own, it will only be me taking details of your comprehensive history. I have a call centre answering my mobile should you call during clinic hours and I will respond to any text. 

 

 

• How is it collected? 

 

In discussion with families about their feeding issues I will write in your baby's Personal Child Health Record (Red Book) or, if not available during the consultation, provide a separate page for you to insert into the book. 

Additionally, I create:

• an electronic set of notes for home visits and ongoing communications,

• if I send you electronic information your email address will be on my email account,

• following telephone calls or texts your telephone numbers will be saved on my mobile.

 

• Why is it being collected? 

For my professional requirements as a member of the Nursing and Midwifery Council (NMC) working as a Registered Midwife in accordance with the NMC Code of Professional Standards and Behaviour For Nurses and Midwives. 

For ongoing continuity of care, 
• in support of our discussions. 
• to aid recall for you as the parents and me as your supporter. 

• How will it be used? 

Your information will be used in the ongoing care of your current and future baby's care. 

Your information will not be shared with anyone without your knowledge or sold on to any other businesses.

The exception to this will be if I have any concerns about the safety of your baby or children or for inspection by the Care Quality Commission for business regulation. Under these circumstances I would be professionally and legally obligated to share relevant information with appropriate agencies without your consent.

Each year I collate statistics on the number of visits, type of feeding situations, comparison of age, sex of baby and feeding outcomes. The information will be lifted from your notes but collated anonymously for my audit purposes. 

• How will it be stored? 

Electronic notes are kept through a web based clinical notes system called Jane. 

NB Notes related to care of babies will be kept for a minimum of 7 years 

My mobile is protected by password and face recognition. 

• Who will it be shared with? 

As parents, you will retain your baby's Red Book so have all the information at your fingertips and you can share with any family members or professionals in your care. 

In respect of the confidentiality of our conversations, please do not share direct exerts of your notes on social media sites without first discussing with me. If I have any concerns about the safety of your baby or children I would be professionally and legally obligated to share relevant information with appropriate agencies without your consent. 


The consent form gives me permission to:

• Liaise with health professionals as needed. 

If I have gained permission from you to take a picture of you and/or your baby this will be for training and professional use only and may appear on my website, in training presentations or on my resources with your explicit consent only

Your feedback with will not automatically appear on the feedback section on my website but google reviews will be published on submission, subject to meeting Google standards. 

• What will be the effect of this on the individuals concerned? 

I am hoping that rather than cause concern, my documentation will provide continuity and transparency of care for you as parents. 

If you have any concerns about my documentation practice or indeed have any suggestions as to how I can improve my systems, please do not hesitate to email me on suzanne@babytobreast.com 

Links on Babytobreast website. 

Please note this privacy notice only covers my website and does not cover all sites that can be linked to or accessed from this site. Therefore, please be aware when you are moving to another site to read the privacy statement on that site too.  

This includes if I were to recommend a site to read for your information which I may send you via email or text, but also if you choose to 'like' or join any related social media pages. 

More information can be found at: 

Information Commissioners Office. 

General Data Protection Regulation. 

NMC Code of Professional Standards and Behaviour For Nurses and Midwives.